TL;DR

Senior Staff Quantitative User Researcher (Product Design): Leading strategic quantitative studies to understand user behaviors and motivations to inform product strategy and roadmaps with an accent on survey methodology, statistical analysis, and cross-functional influence. Focus on building cohesive, evidence-based perspectives using complex behavioral data and R to shape the future of Firefox and related privacy-minded technologies.

Company

Mozilla is a mission-driven, non-profit-backed technology company focused on keeping the internet open, free, and accessible to everyone through products like the Firefox web browser.

What you will do

  • Own strategic quantitative research initiatives from scoping to actionable recommendations.
  • Utilize diverse research methods to integrate insights across the end-to-end product development lifecycle.
  • Partner cross-functionally with product, design, engineering, data science, and marketing to align research roadmaps with business priorities.
  • Analyze complex data sources like surveys and behavioral data to guide high-impact product decisions.
  • Champion user-centered decision-making by embedding evidence into product strategy and roadmaps.
  • Mentor peers and scale quantitative research methods to increase impact across the organization.

Requirements

  • 8+ years of experience in user or product research with a strong quantitative focus.
  • Extensive experience leading survey research throughout the product lifecycle.
  • Deep expertise in empirical survey methods, including planning, sampling, and statistical analysis.
  • Advanced proficiency in R for statistical programming and analyzing survey data.
  • Strong SQL skills for manipulating behavioral data and integrating it into research insights.
  • Ability to craft compelling data-driven narratives for diverse audiences.

Culture & Benefits

  • Performance-based bonus plans and generous retirement contributions with 100% immediate vesting.
  • Comprehensive medical, dental, and vision insurance coverage.
  • Annual professional development budget and quarterly well-being stipends.
  • Flexible work culture with quarterly company-wide wellness days.
  • Paid parental leave and home office equipment support.