TL;DR

Sr. Corporate Account Manager (Sales): Managing regional enterprise customers to ensure they are successful with cybersecurity technology, focusing on advocacy, high adoption, and customer satisfaction. Focus on discovering upsell opportunities, managing contract renewals, and executing account strategies for maximized growth.

Location: This role will be based out of Barcelona and would require 1 to 2 days in the office/ week.

Company

CrowdStrike is a global leader in cybersecurity, protecting organizations with an AI-native platform.

What you will do

  • Serve as the primary point of contact for clients, collaborating with internal stakeholders to ensure customer satisfaction.
  • Manage the contract renewal cycle, including negotiation and contract changes, to ensure timely renewals at an escalated ARR rate.
  • Achieve a quota of new sales growth within the customer base by identifying whitespace and promoting upgrades and cross-sells.
  • Act as a customer advocate, driving relationships with key customers and creating new champions.
  • Provide high touch customer service, including escalation and coordination of support issues.
  • Deliver feedback to the Product Management team on new feature requests and product enhancements.

Requirements

  • Experience of full sales cycle in account management, selling to a technical audience.
  • Strong ability to run discovery, manage a full sales cycle, handle objections, and close deals.
  • Understanding of sales frameworks such as MEDDPICC and Sandler.
  • Track record of meeting or exceeding expectations in a quota-carrying role.
  • Ability to balance tasks and adjust priorities in a fast-paced environment.
  • Exceptional written and verbal communication skills.
  • Written and spoken fluency in German

Culture & Benefits

  • Market leader in compensation and equity awards.
  • Comprehensive physical and mental wellness programs.
  • Competitive vacation and holidays for recharge.
  • Professional development opportunities.
  • Employee Networks and volunteer opportunities to build connections.
  • Vibrant office culture with world class amenities.