TL;DR

Sales Engineer (German): Providing pre-sales technical support for KnowBe4's AI-driven Human Risk Management platform, identifying customer requirements, and presenting solutions to prospective customers. Focus on addressing technical issues, implementing proof-of-concepts, and building relationships with partners and clients to drive sales objectives.

Location: Onsite in Utrecht, Netherlands

Company

KnowBe4 is a cybersecurity company empowering organizations with its AI-driven Human Risk Management platform, recognized as an industry leader.

What you will do

  • Provide pre-sales technical support to prospective customers for KnowBe4 products.
  • Investigate and document technical issues, communicating findings to development or clients.
  • Communicate with prospective customers to gather details and define technical issues/requirements.
  • Help create brand awareness and establish relationships with partners, prospects, and clients.
  • Address technical issues that are impeding the closing of sales opportunities.
  • Work alongside the Sales team to implement and manage technical proof-of-concepts (POCs).

Requirements

  • Fluent in German.
  • Excellent verbal and written communication skills.
  • Demonstrated technical troubleshooting and analysis ability.
  • Highly organized and result-oriented with excellent time management skills.
  • Can demonstrate integrity, accountability, respect, and commitment.
  • Strong collaborative and teamwork skills, with the ability to work with minimal supervision.

Culture & Benefits

  • Company-wide bonuses based on monthly sales targets.
  • Employee referral bonuses, adoption assistance, tuition reimbursement, and certification reimbursement/bonuses.
  • Modern, high-tech, and fun work environment.
  • Team values radical transparency, extreme ownership, and continuous professional development.
  • Welcoming workplace that encourages employees to be themselves.
  • Engaging activities such as team lunches, trivia competitions, and local outings.