TL;DR
Implementation Manager I (Health-Tech): Manages the end-to-end implementation projects for clients within the pharmacy benefit management sector with an accent on coordinating cross-functional teams and ensuring high-quality, predictable outcomes. Focus on conducting impact analysis, documenting requirements, and monitoring project progress to facilitate smooth go-lives.
Location: Remote (USA)
Company
SmithRx is a rapidly growing, venture-backed Health-Tech company disrupting the Pharmacy Benefit Management (PBM) sector with a next-generation drug acquisition platform.
What you will do
- Serve as the primary client contact throughout the implementation process.
- Conduct impact analysis to define project requirements for successful implementations.
- Create and maintain detailed project plans and open item logs.
- Coordinate and collaborate across functional teams and with clients for timely task completion.
- Provide go-live support and facilitate internal Post Implementation Review meetings.
- Mentor team members and support high-volume, high-profile clients.
Requirements
- Bachelor's degree or equivalent work experience.
- 5-8 years of work-related experience required.
- Healthcare and/or pharmacy experience strongly preferred.
- Proficiency with Microsoft Office and Salesforce experience preferred.
- Strong communication skills via various mediums.
- Self-starter mentality with an execution-focused and solutions-oriented approach.
Culture & Benefits
- Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, Life and AD&D Insurance.
- Flexible Spending Benefits and a 401(k) Retirement Savings Program.
- Discretionary Paid Time Off, Paid Company Holidays, and Paid Parental Leave.
- Employee Assistance Program (EAP) and professional development opportunities.
- Mission-driven and collaborative culture focused on transforming the U.S. healthcare system.