TL;DR
Investor Service Specialist (Metals & Mining): Supporting informed investment decision-making by partnering with the buyside community in the metals and mining sector, with an accent on client relationship management and commercial acumen. Focus on providing timely responses to investor inquiries and developing tailored solutions for complex client challenges.
Location: Hybrid in Calgary, CA or New York, US
Company
Wood Mackenzie is the global leader in analytics, insights and proprietary data across the entire energy and natural resources landscape.
What you will do
- Provide detailed, accurate, and timely responses to investor inquiries.
- Develop creative, tailored solutions for complex client challenges.
- Build and maintain strong relationships with key users.
- Proactively engage with clients through personalized and targeted email communications.
- Support commercial growth objectives through exceptional customer service.
- Collaborate with colleagues across research and commercial teams.
Requirements
- Understanding of metals and mining markets, or demonstrated ability to quickly develop expertise in complex sectors.
- Proven experience in client-facing roles with strong relationship-building capabilities.
- Excellent written and verbal communication skills.
- Strong problem-solving skills and the ability to think creatively.
- Ability to work efficiently under time pressure while maintaining accuracy.
- Understanding of business development and the ability to identify growth opportunities.
Culture & Benefits
- Opportunity to work at the intersection of world-class research and the global investment community.
- Be part of a growing, dynamic team that values innovation and collaboration.
- Equal opportunities employer committed to recruiting the best people.