TL;DR
Sr. Manager, AI Forward Deployed Engineering (AI): Leading and scaling a customer-facing AI professional services team with an accent on GenAI application development and strategic customer engagement. Focus on building and productionizing cutting-edge ML solutions in cloud environments, developing executive relationships, and influencing product roadmap with customer insights.
Location: Remote within the United States, with a strong preference for candidates based in the Eastern or Central time zones. Candidates should expect to travel at least once a month.
Salary: $232,900–$320,200 USD
Company
Databricks is a data and AI company relied on by over 10,000 organizations worldwide to unify and democratize data, analytics and AI.
What you will do
- Lead and scale a world-class AI/ML professional services team, including hiring, mentoring, and building team structure.
- Develop and expand executive relationships with key customers and partners, acting as a trusted advisor during AI transformations.
- Align with Field Engineering and Sales Leaders to define joint strategies for strategic accounts and ensure strong delivery coordination.
- Lead strategic AI PS initiatives, practice development, and standardized delivery processes.
- Shape cross-functional collaboration by influencing Product, R&D, and GTM, ensuring customer insights inform the product roadmap.
- Own OKRs for AI-services led accounts, revenue, utilization, and public references.
Requirements
- Extensive experience managing, hiring, and building a high-performing team of data scientists/ML engineers and leaders.
- Ability to scope, guide, and sell technical engagements, manage escalations, and ensure successful delivery in enterprise environments.
- Deep technical expertise in ML, GenAI, and data science, with curiosity to stay up-to-date.
- Experience leading teams building cutting-edge production ML solutions in cloud environments (AWS, Azure, or GCP).
- Proven success in developing strategy with senior executive stakeholders to define program-level goals.
- Demonstrated experience in cross-functional leadership roles, collaborating with Sales, Product, and GTM teams to drive business impact.
- Work from within the United States is required, with preference for Eastern or Central time zones.
- Expect to travel at least once a month.
Nice to have
- Experience in a customer-facing consulting or professional services leadership role.
- Experience working with Databricks.
Culture & Benefits
- Commitment to fair and equitable compensation practices, with eligibility for annual performance bonus and equity.
- Comprehensive benefits and perks that meet the needs of all employees.
- Diverse and inclusive culture where everyone can excel, committed to equal employment opportunity.