TL;DR

OEM Digital Manager (Fintech): Leading the development of a digital finance journey for a major new OEM partnership with an accent on digital innovations that improve the customer experience. Focus on leading digital development with the OEM partner, understanding dealer needs, and collaborating with internal teams.

Location: Hybrid, 40% (or two days per week) in one of our office hubs: Manchester, Newport, London. Regular travel will be required.

Salary: £61,344 - £68,160

Company

Lloyds Banking Group is rebooting an icon and building the future of finance.

What you will do

  • Lead and optimise the end‑to‑end digital journey for Retail Finance and Leasing products.
  • Participate in continuous improvement initiatives to enhance customer experience and digital performance.
  • Monitor performance of digital products and journeys, identifying opportunities to drive engagement, conversion, and sales.
  • Support integration of services into OEM and dealer digital ecosystems, collaborating closely with platform and dealer teams.
  • Champion the use of emerging technologies that enhance customer and dealer journeys.
  • Conduct competitor and market research to ensure the business remains at the forefront of digital innovation and best practice.

Requirements

  • Experience in a digital role and a strong understanding of digital customer journeys.
  • Ability to translate digital and technical requirements into clear business solutions.
  • Strong problem‑solving skills and analytical capabilities.
  • Experience in motor finance, automotive, fintech, or other relevant digital product environments.
  • Proven ability to influence partners and drive change.
  • Able to work collaboratively across departments and with external partners and suppliers.

Nice to have

  • Awareness of compliance, data protection, and industry regulations.
  • Understanding of automotive digital platforms (e.g., DMS, online finance tools, API‑based integrations).
  • Familiarity with emerging digital technologies and their application in customer journeys.

Culture & Benefits

  • A generous pension contribution of up to 15%.
  • An annual bonus award, subject to Group performance.
  • Share schemes including free shares.
  • Benefits you can adapt to your lifestyle, such as discounted shopping.
  • 30 days’ holiday, with bank holidays on top.
  • A range of wellbeing initiatives and generous parental leave policies.