TL;DR

Sdr Team Manager (Cybersecurity): Managing and coaching a team of Sales Development Representatives to meet monthly goals with an accent on sales prospecting, content creation, and team performance analysis. Focus on leading daily meetings, developing email content, and driving team success in a hybrid work environment.

Location: Clearwater, FL, United States (Hybrid)

Company

KnowBe4 is a leading cybersecurity company specializing in AI-driven Human Risk Management platforms, serving over 70,000 organizations worldwide.

What you will do

  • Manage and coach a team of 6+ Sales Development Representatives to consistently meet or exceed monthly pass goals.
  • Conduct daily team meetings to set expectations and production goals.
  • Create and draft new email content for prospecting customers.
  • Monitor team performance metrics and respond to feedback.
  • Identify areas for improvement and provide coaching to team members.
  • Support hiring, firing, promotion, and discipline decisions for the SDR team.

Requirements

  • Experience with Gmail, Google Docs, and MS Office (Word, Excel).
  • Familiarity with sales prospecting tools and web browsers.
  • Strong leadership skills required.
  • Mastery of sales techniques including closing, discovery, prospecting, and rapport building.
  • Excellent verbal and written communication skills.
  • Strong time management and organizational abilities.

Culture & Benefits

  • Company-wide bonuses based on monthly sales targets.
  • Employee referral bonuses and adoption assistance.
  • Tuition and certification reimbursement with completion bonuses.
  • Modern, high-tech, and fun work environment.
  • Supportive workplace valuing transparency, ownership, and professional development.