TL;DR

Revenue Operations Manager (Channel & International): Overseeing operational rigor for partner-led and international revenue motions with an accent on consistency in forecasting, clarity in attribution, and regional alignment. Focus on defining opportunity criteria, establishing deal inspection frameworks, and improving forecast accuracy and consistency over time.

Location: This position has the opportunity to be based in our Austin or Tempe offices.

Company

Dialpad AI is a leading AI-powered customer communications platform that helps businesses build stronger customer connections using real-time, AI-driven insights.

What you will do

  • Define and enforce opportunity stage entry and exit criteria.
  • Establish deal inspection frameworks by segment and deal size.
  • Own forecast methodology and call discipline across segments.
  • Lead weekly forecast calls with Sales leadership and track forecast bias and risk signals.
  • Design and run pipeline councils, ensuring they are forward-looking and action-driven.
  • Monitor partner-sourced pipeline integrity, attribution, and territory coverage sufficiency.

Requirements

  • 7–10 years of total professional experience.
  • 4–6+ years in Sales Operations, Revenue Operations, or GTM Strategy.
  • Experience supporting Direct Sales Teams and/or Channel organizations.
  • SaaS experience strongly preferred.
  • Strong analytical mindset with the ability to turn data into decisions.
  • Excellent executive communication (written, verbal, and storytelling) and ability to influence senior stakeholders.
  • Strong experience with Salesforce, Tableau, Outreach, Clay, Scratchpad, and ZoomInfo.
  • Familiarity with tools like Anaplan, routing platforms (Leandata), or forecasting tools (Clari).
  • Location: Must be based in our Austin or Tempe offices.

Culture & Benefits

  • Collaborative team working toward customer and employee success.
  • Thrive on continuous evolution, leveraging industry-leading AI to refine the platform and skills.
  • Seek individuals who are Scrappy, Curious, Optimistic, Persistent, and Empathetic.
  • Competitive benefits and perks, alongside a robust training program.
  • Inclusive offices designed to cultivate collaboration and connection.
  • Recognized as a certified Great Place to Work.