TL;DR
ServiceNow Technical Consultant (Project): Deliver ServiceNow implementations and customizations with an accent on core modules like ITSM, ITOM, HRSD, and CSM. Focus on requirement gathering, solution design, and client-facing communication within European projects.
Location: Remote within the European Economic Area
Company
Capture Group is an international IT outsourcing and consulting company and a certified ServiceNow Premier Partner with a strong presence in the DACH market.
What you will do
- Implement and customize ServiceNow solutions focusing on core modules (ITSM, ITOM, HRSD, CSM).
- Gather requirements and design solutions tailored to client needs.
- Engage in client-facing communication to ensure project alignment.
- Collaborate on multiple ongoing and upcoming ServiceNow projects across Europe.
- Maintain active ServiceNow certifications and stay updated on platform capabilities.
Requirements
- Minimum 4 years of hands-on ServiceNow implementation experience
- Active ServiceNow certification (CSA required, CIS preferred)
- English working proficiency
- Strong client-facing communication skills
- Remote work within the European Economic Area
Nice to have
- Experience with ServiceNow AI capabilities (Virtual Agent, Predictive Intelligence, Generative AI)
- Integration experience (REST, SOAP, API-based)
- Additional European language skills (German, Italian, Spanish, French)
Culture & Benefits
- Certified ServiceNow Premier Partner status
- Enterprise-level international projects
- Long-term contractor cooperation potential
- Strong presence in the DACH market