TL;DR
Senior Benefits Program Manager (Absence Management): Managing and optimizing U.S. and global leave and disability programs with an accent on compliance, vendor governance, and data-driven process improvements. Focus on configuring HRIS system logic, troubleshooting complex pay/status errors, and translating leave regulations into scalable workflows.
Location: Remote, must be based in the United States
Salary: $94,700–$159,300 (range varies by specific state)
Company
Zillow is a leading real estate platform in the U.S. helping customers navigate buying, selling, financing, and renting homes.
What you will do
- Lead LOA vendor implementations and day-to-day management to ensure high-quality case support.
- Partner with Tech to configure Workday leave modules and third-party integrations.
- Develop dashboards and track key metrics on leave incidence, duration, and claim trends.
- Translate complex state/federal leave rules into system logic and test scenarios.
- Troubleshoot disability pay issues and implement long-term systemic fixes.
- Lead compliance initiatives and policy governance for global LOA programs.
Requirements
- Minimum 8 years of experience in benefits administration with specific focus on LOA, accommodations, and disability programs.
- Must be authorized to work and reside within the United States.
- Strong expertise in U.S. leave laws (FMLA, ADA) and familiar with global statutory requirements.
- Proven analytical skills using Excel/Google Sheets and business intelligence tools.
- Extensive experience working with HRIS systems, specifically Workday leave modules.
- Ability to work independently at a senior level and influence stakeholders across the organization.
Culture & Benefits
- Comprehensive benefits package reflecting values of wellbeing, belonging, and financial security.
- Recognition as a FORTUNE 100 Best Companies to Work For.
- Emphasis on innovation, inclusivity, and professional growth.
- Equity awards eligibility based on experience and performance.
- Flexible remote work environment.
