TL;DR

Senior Site Reliability Engineer: Ensuring reliability, availability, and scalability of applications hosted in Azure cloud environments with an accent on monitoring, alerting, and incident response strategies. Focus on automating operational processes and continuously improving system performance, reliability, and efficiency.

Location: Hybrid (Costa Rica)

Company

Encora is a global company that offers Software and Digital Engineering solutions.

What you will do

  • Ensure the reliability, availability, and scalability of applications hosted in Azure cloud environments.
  • Develop and implement monitoring, alerting, and incident response strategies.
  • Collaborate with development and cross-functional teams to define user journeys and establish service level indicators (SLIs).
  • Automate operational processes and continuously improve system performance, reliability, and efficiency.

Requirements

  • Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
  • 5+ years of experience in IT with at least 3 years in Site Reliability Engineering, DevOps, or similar roles.
  • Strong experience implementing and applying Site Reliability Engineering practices.
  • Hands-on experience with Azure cloud environments and cloud infrastructure management.
  • Proficiency with Infrastructure as Code tools, particularly Terraform.
  • Strong troubleshooting, analytical thinking, and communication skills in cross-team environments.

Culture & Benefits

  • Hiring based solely on skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.