TL;DR
Marketplace Operations Manager (B2B Marketplace): Ensuring supply, demand, and internal processes scale effectively within a B2B marketplace platform with an accent on monitoring KPIs, identifying bottlenecks, and improving onboarding processes. Focus on standardizing operational playbooks and supporting expansion into new regions or verticals.
Location: Remote-first across Europe (CET ±3 preferred) with 2–3 in-person meetups annually.
Company
A growing B2B marketplace platform connecting suppliers and enterprise buyers across Europe, with approximately 120 employees.
What you will do
- Monitor marketplace KPIs (liquidity, fulfillment rates, conversion, margins) and identify operational bottlenecks.
- Improve onboarding processes for suppliers and enterprise customers.
- Collaborate with Product on workflow improvements.
- Define and document scalable operational playbooks.
- Support expansion into new verticals or geographic markets.
- Work closely with Finance on forecasting and performance tracking.
Requirements
- 4+ years experience in operations, consulting, marketplace, or scaleup environments.
- Strong analytical skills and comfort working with data.
- Experience managing cross-functional projects.
- Structured, process-oriented mindset.
- Ability to prioritize in a fast-moving environment.
- Fluent English.
Nice to have
- Experience from marketplace, logistics, supply chain, or B2B platforms.
Culture & Benefits
- Fully remote work setup.
- 2–3 in-person company meetups per year.
- Cross-functional collaboration across Product, Sales, and Finance.
- Collaborative team culture.