TL;DR

Channel Account Manager (IT): Lead growth and manage a partner ecosystem across the Middle East and Africa, focusing on distributors, resellers, GSIs, and MSPs. With an accent on strategic business planning aligned with Vision 2030, market intelligence, and partner enablement. Focus on building executive relationships, expanding partner coverage in key sectors, and driving revenue through localized sales support and compliance.

Location: Riyadh, Saudi Arabia

Company

SolarWinds is a people-first software company focused on delivering simple, powerful, and secure IT management solutions to accelerate business transformation.

What you will do

  • Collaborate with partners to develop strategic business plans aligned with regional digital initiatives.
  • Leverage market intelligence to position solutions and diagnose partner needs.
  • Build and maintain executive-level relationships within the partner community.
  • Manage distribution and logistics ensuring compliance with trade regulations.
  • Identify and recruit new partners in key sectors like Government, BFSI, and Energy.
  • Lead partner training and certification programs adapted to local culture.
  • Conduct performance reviews and audits to ensure partner growth targets are met.
  • Support sales cycles by coordinating with internal teams for complex regional tenders.

Requirements

  • Location: Based in Riyadh or within Middle East & Africa region with willingness to travel extensively.
  • Bachelor’s degree with minimum 5 years experience in Channel Management in IT.
  • Strong knowledge of IT management software, observability, and infrastructure monitoring.
  • Excellent communication, negotiation skills, and cultural fluency in regional business etiquette.
  • Familiarity with regional procurement laws and data residency requirements.
  • Proven track record of exceeding quotas and managing complex partner ecosystems using OKRs.

Culture & Benefits

  • People-first company culture emphasizing collaboration, accountability, and growth.
  • Opportunity to work in a fast-paced, innovative global environment.
  • Supportive team focused on purpose-driven leadership and career development.