TL;DR
Customer Account Executive (SaaS): Driving expansion and renewal strategies for existing customer accounts within a fast-growing developer security platform. Focus on identifying new use cases, educating clients on feature adoption, and maintaining accurate revenue forecasting through close partnership with internal technical teams.
Location: Must be based in Denver, Colorado; Hybrid role (3 days/week in-office)
Compensation: $150,000 USD (Target OTE)
Tailscale is a developer security company making it easy to securely interconnect people and devices.
What you will do
- Manage a portfolio of existing customers to drive upsells and renewals.
- Educate clients on the value of new features and platform adoption.
- Collaborate with Solutions Engineering, Customer Success, and Product teams to drive outcomes.
- Build and maintain a credible pipeline of opportunities for each quarter.
- Perform accurate weekly revenue forecasting and delivery.
- Create success plans for customers to expand product usage.
Requirements
- 2+ years of experience in an AE or AM role with a focus on closing.
- Experience in a high-growth software startup environment.
- Background selling technical or developer-focused products, specifically with PLG models.
- Proven ability to present effectively to senior management and executives.
- Strong track record of managing multiple opportunities and exceeding quotas.
- Proficiency with pipeline management tools like Gong.
Culture & Benefits
- Competitive total compensation package including equity and variable commission.
- Comprehensive health, vision, and dental benefits starting from day one.
- Flexible work environment with a focus on work-life integration.
- $1500 USD annual professional development budget.
- Build-your-own home office setup with a $1000 stipend and internet reimbursement.
- Generous parental leave policy (up to 26 weeks).