TL;DR
Account Manager: Innovating with brands, including the development of strategy, creative concepts, content and campaign implementation with an accent on leading digital content and social campaigns within a creative agency. Focus on driving multiple complex projects forward and bringing in new business.
Location: Durban, South Africa
Company
OLIVER Agency is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands.
What you will do
- Ensure a positive client experience by encouraging proactive solutions and clear communication.
- Take responsibility for brand guardianship within projects.
- Use project management and workflow tools to ensure timely project delivery.
- Lead projects, ensuring the team has the necessary information and that the client agrees to the budget and scope.
- Identify new business opportunities and up-sell capabilities.
- Actively participate in knowledge sharing and foster a client-centric team environment.
Requirements
- Excellent client engagement skills with the ability to influence clients and build strong working relationships.
- The ability to manage and filter workflow and prioritize workloads.
- Knowledge of account management and invoicing.
- Highly creative with the ability to generate ideas and contribute to studio output.
- Proficient in Microsoft Office and related software.
- Understanding of how to integrate with a client-side team while maintaining a top-tier agency service.
Culture & Benefits
- Committed to creating an inclusive working environment where all employees are encouraged to reach their full potential.
- Values individual differences and respects all applicants regardless of various characteristics.
- Actively pro-inclusive and anti-racist across the community, clients, and creations.
- Has set ambitious environmental goals around sustainability, with science-based emissions reduction targets.