TL;DR

NOC Engineer (DevOps): Monitoring, maintaining, and troubleshooting client infrastructure to ensure high availability and performance with an accent on Linux-based environments and AWS cloud services. Focus on rapid incident response, technical communication with customers, and developing foundational skills for a future career in DevOps engineering.

Location: Must be based in Ukraine

Company

Provectus is a technology services company specializing in AI/ML solutions, cloud services, and data engineering.

What you will do

  • Monitor data centers, servers, and applications to ensure continuous performance and availability.
  • Assess and prioritize technical faults, providing timely response and escalation.
  • Provide 24/7 technical support and maintain clear communication with customers.
  • Follow established NOC processes to ensure efficient monitoring workflows.
  • Troubleshoot system issues and contribute to the refinement of monitoring toolsets.

Requirements

  • English: Intermediate level required
  • Minimum 1 year of experience working with Linux (CentOS, Ubuntu).
  • Understanding of AWS cloud infrastructure.
  • Ability to work a 12-hour shift schedule (9:00 to 21:00 UTC+2, rotating day and night shifts).
  • Analytical and logical thinking with a strong aptitude for quick learning.
  • Experience in network management and scripting.

Nice to have

  • Degree in IT or Computer Science.
  • Experience with monitoring systems such as Zabbix or Grafana.
  • Familiarity with Docker, Kubernetes, and OpenTelemetry.

Culture & Benefits

  • Opportunities for professional development and access to educational resources.
  • Participation in challenging technical projects involving modern technologies.
  • Collaborative team environment with frequent online and offline events.