TL;DR
Eu Onboarding Specialist (Pre-Sales & Implementation): Lead onboarding and pre-sales solution validation for French-speaking customers across Europe with an accent on scalable SaaS configurations and technical feasibility. Focus on guiding customers through onboarding, go-live readiness, and ensuring alignment between sales and delivery.
Location: Manchester, England, United Kingdom
Company
Zenoti provides a cloud-based SaaS platform for the beauty and wellness industry, powering over 30,000 salons and spas globally with enterprise-level technology.
What you will do
- Lead onboarding for French-speaking customers across Europe, translating workflows into scalable configurations.
- Deliver product training, configuration reviews, and go-live readiness sessions.
- Support sales teams in late-stage deals by validating workflows, integrations, and technical feasibility.
- Partner with Project Managers and Product Specialists to keep projects on track and identify risks early.
- Ensure operational readiness and smooth handover to support teams.
Requirements
- Location: Based in or able to work from the United Kingdom or Europe
- Fluent in French and English with strong communication skills.
- 4–8 years experience in sales engineering, solutions consulting, or implementation in SaaS.
- Experience supporting pre-sales conversations and validating technical fit across deal sizes.
- Strong understanding of integrations, APIs, and data migration.
- Confident in running demos, workshops, and training sessions.
Nice to have
- Experience in wellness, fitness, retail, or multi-location businesses.
- Familiarity with JIRA, APIs, or implementation tooling.
Culture & Benefits
- Competitive salary and benefits.
- International career growth opportunities.
- Exposure to both delivery and commercial strategy.
- High-impact role in a scaling European region.