TL;DR
Engineering Systems Specialist: Providing operational support and maintenance for engineering applications such as CAD, PLM, PDM, and CAE tools with an accent on system stability, integrations, and upgrades. Focus on diagnosing and resolving incidents, supporting global engineering IT standards, and delivering user training.
Location: Primarily based in Krásná Lípa, Czech Republic with hybrid work option (up to 2 days remote per week after onboarding)
Company
Hillenbrand is a global industrial company providing mission-critical processing equipment and solutions across diverse industries including plastics, food, and recycling, with over 5,000 employees worldwide.
What you will do
- Provide first and second level support for engineering applications like SolidWorks, COMOS, and ECTR
- Diagnose and resolve incidents across integrated engineering systems
- Support and monitor integrations between engineering systems and ERP platforms
- Perform system checks, configuration changes, updates, and patches
- Manage licensing, user access, and permissions
- Deliver user training and onboarding for engineering tools
Requirements
- Experience supporting engineering, CAD, or PLM systems in an enterprise environment or strong interest in IT
- Fluent English required
- Strong troubleshooting and problem-solving skills
- Experience working in international or multi-site organizations
- Location: Must be based in or near Krásná Lípa, Czech Republic
Nice to have
- German language skills
Culture & Benefits
- Hybrid work model with office presence primarily required
- Global company with diverse industry exposure
- Supportive environment for continuous improvement and training