TL;DR

Growth Data Scientist (SaaS): Analyzing trial performance and pricing strategies to optimize customer acquisition and commercial impact with an accent on product funnel analysis and data-driven decision making. Focus on developing success metrics, identifying conversion opportunities, and enhancing internal data infrastructure.

Location: Must be based in or able to commute to Dublin, Ireland (Hybrid: expected in office 3+ days/week).

Company

An AI-driven customer service platform helping businesses build sophisticated customer experiences through advanced AI agents and helpdesk software.

What you will do

  • Identify opportunities to improve trial activation and pricing by analyzing funnels and customer feedback.
  • Measure the impact of product changes by developing key success metrics.
  • Partner with product, design, and engineering teams to translate research findings into actionable growth strategies.
  • Contribute to internal tool and data infrastructure improvements to support the data science team.
  • Study competitor products to maintain a data-backed understanding of market trends.

Requirements

  • Minimum 2+ years of professional experience as a data scientist or analyst.
  • Proficiency in SQL for data exploration and analysis.
  • Experience leveraging AI tools such as Cursor or Claude Code in professional workflows.
  • Strong communication skills focused on demonstrating project impact.
  • Must be based in Dublin and comfortable with a hybrid working model.

Nice to have

  • Experience working within a B2B SaaS product environment.

Culture & Benefits

  • Comprehensive health and dental insurance for employees and dependents.
  • Flexible vacation policy and paid holidays.
  • Competitive salary and equity participation.
  • Supportive family policies including paid maternity and paternity leave.
  • Well-stocked office kitchen with daily lunches provided.
  • Commitment to professional development and high-quality equipment.