TL;DR
Director, Sales Program Operations (Sales Operations): Responsible for designing, governing, and executing core sales programs and operational infrastructure. Focus on team development, sales incentive strategy, and continuous improvement across the sales ecosystem.
Location: Alpharetta, Georgia, USA / Oklahoma City, Oklahoma, USA
Company
Global Payments Inc. is seeking a Director of Sales Program Operations to join their Sales Operations organization.
What you will do
- Bring together existing team members into a unified Sales Program Operations function with clear roles, accountability, and service standards.
- Lead the design, governance, and continuous evolution of sales incentive programs across channels.
- Develop, maintain, and refine Sales Policies, Rules of Engagement, and supporting documentation to ensure clarity and consistency across all channels.
- Oversee governance and tracking of sales-related expenses, approvals and discretionary budgets.
- Own the program and clarity of sales communications related to programs, policy changes, incentives, and operational updates.
- Proactively identify operational gaps, risks, and inefficiencies across the sales organization.
Requirements
- 5+ years of experience in Sales Operations, Revenue Operations, or related business operations roles.
- 3+ years of experience leading and scaling teams.
- Demonstrated experience building or transforming an operational function.
- Proven ability to identify business gaps and independently drive solutions.
- Exceptional communication skills with the ability to translate complexity into clarity.
- Highly analytical with strong financial acumen.
Culture & Benefits
- Experience operating in high-growth or evolving sales organizations preferred.