TL;DR

Digital District Engagement Advocate (Business Analytics): Driving data-informed activation and adoption strategies for K-12 schools and districts using customer data, dashboards, and segmentation. Focus on building actionable insights, targeted outreach, and cross-functional collaboration to unlock growth opportunities.

Location: Hybrid or remote from United States, Austin

Company

Canva is a leading software product company specializing in design tools and creative collaboration platforms.

What you will do

  • Turn customer data into clear insights to drive activation and adoption across scaled accounts.
  • Build dashboards and reporting frameworks to make performance trends actionable.
  • Design targeted activation plays for high-priority customer segments.
  • Refine customer segmentation for personalized outreach strategies.
  • Partner cross-functionally to identify friction points and align on improvements.
  • Own measurement of activation programs to guide investment decisions.

Requirements

  • Location: Must be based in the United States with flexibility to work remotely or hybrid from Austin.
  • Strong analytical skills with advanced Excel/Sheets and data visualization experience; SQL is a plus.
  • Experience in customer success, operations, or product analytics with understanding of lifecycle stages and segmentation.
  • Ability to translate complex data into clear recommendations for non-technical stakeholders.
  • Self-directed, collaborative, and comfortable making data-informed decisions.
  • Detail-oriented with a systemic approach to solving customer challenges.

Culture & Benefits

  • Equity packages to share in company success.
  • Health benefits and 401(k) retirement plan with company contribution.
  • Inclusive parental leave policy supporting all parents and carers.
  • Annual allowance for wellbeing, social connection, and office setup.
  • Flexible leave options to support work-life balance and personal recharge.

Hiring process

  • Virtual interviews with focus on experience, skills, and merit.
  • Inclusive hiring practices welcoming diverse skills and backgrounds.
  • Accommodations available upon request during the interview process.