TL;DR
Delivery Solutions Architect: Collaborating with sales and field engineering teams to accelerate the adoption and growth of the Databricks platform by providing technical leadership. Focus on creating plans and strategies, resolving technical issues, and navigating Databricks Product and Engineering teams for New Product Innovations.
Location: Toronto, Vancouver, or Calgary preferred; other locations may be viable in and around major Canadian cities.
Salary: $175,800—$241,800 CAD
Company
Databricks empowers customers to solve data problems by utilising the Lakehouse platform.
What you will do
- Engage with Solutions Architects to understand Use Case Demand Plans for prioritised customers.
- Lead the Post-Technical Win technical account strategy and investment plan.
- Act as the technical leader for Use Cases and customers, driving onboarding, enablement, success, and healthy consumption.
- Serve as the first contact for technical issues related to production/go-live status.
- Navigate Databricks Product and Engineering teams for New Product Innovations and Upgrade needs.
- Provide internal and external KPI reporting on usage and customer health.
Requirements
- 7+ years of experience in technical project/program delivery within Data and AI.
- Programming experience in Python, SQL, or Scala.
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understanding of solution architecture related to distributed data systems.
- Experience resolving complex escalations with senior customer executives.
- Technical program or project management experience.
Culture & Benefits
- Committed to fostering a diverse and inclusive culture.
- Comprehensive benefits and perks to meet the needs of employees.