TL;DR

Business Analyst (Business Analytics): Supporting the transition of identity capabilities from a project-based delivery model to a sustainable product management-based model with an accent on IAM concepts and access governance best practices. Focus on driving the success of global access services.

Location: Hybrid (3 days/week) in our Montréal or Toronto offices.

Company

Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

What you will do

  • Partner with the IAM Product Manager to translate the roadmap into clear epics, user stories, and priorities.
  • Lead or support requirements sessions to understand access needs, risks, and edge cases.
  • Work with application owners and Security to define onboarding requirements for IGA and PAM tools.
  • Maintain IAM governance documentation, standards, and exceptions.
  • Produce reports on IAM adoption and control effectiveness, and support change enablement through communications and training.

Requirements

  • Bachelor’s degree in Business, Information Technology, Cybersecurity or a related field.
  • Experience in a Business Analyst or similar role in complex technological environments.
  • Experience with Identity & Access Management (IAM) principles, practices, and technologies.
  • Experience participating in IAM implementations or upgrades, including application onboarding, role/entitlement design, and access certification campaigns.
  • Proven ability to gather, analyze, and document business requirements into clear user stories, process flows, and acceptance criteria.
  • As a global company with employees and clients outside of Quebec, fluency in English as a working language is required for this position.

Nice to have

  • Relevant certifications (e.g. CBAP, PMI-PBA, CISA, CISSP).

Culture & Benefits

  • Join a growing team and help us move to the next level.
  • Amazing benefits & perks, including equity for all Lightspeeders.
  • Constant development of both your skill-set and business acumen with limitless growth opportunities.
  • Lots of autonomy, flexible work culture.
  • Health insurance: Immediate access to health, dental, vision, and life insurance for you and your eligible dependents.
  • Unlimited paid time off policy.