TL;DR
Sales Development Representative: Qualifying warm inbound leads and driving new business growth for a hospitality sales team with an accent on lead qualification, customer engagement, and pipeline development. Focus on managing multiple lead sources, providing excellent customer experience, and collaborating with sales management to meet growth targets.
Location: Amsterdam, Netherlands
Company
Lightspeed is a global commerce platform company founded in Montréal, Canada, serving retail, hospitality, and golf businesses worldwide with cloud commerce solutions.
What you will do
- Qualify warm inbound leads from marketing sources via telephone and email.
- Create a world-class first impression for prospects and customers.
- Identify customer needs to assess fit for Lightspeed solutions.
- Manage multiple lead sources including calls, emails, chats, and referrals.
- Maintain customer database and log communications using Salesforce.
- Collaborate with Sales Development Manager to develop strategies and meet sales goals.
Requirements
- Fluency in Dutch is a must.
- Experience in hospitality, sales, or customer-facing roles.
- Experience with technology products (software, mobile, or other).
Nice to have
- Experience working in the restaurant industry.
Culture & Benefits
- Career growth opportunities in a growing company.
- Exposure to modern technology and skill development.
- Inclusive and diverse workplace culture.
- Lightspeed share scheme and pension fund.
- Health and wellness benefits including mental health support.
- Paid leave and parental assistance.
- LinkedIn Learning license and volunteer day.
- Public transport benefit.