TL;DR
Inbound Sales Development Representative: Responding to potential customers' inquiries via phone, email, and live chat and setting up meetings for sales representatives. Focus on lead qualification, lead management, and maintaining accurate records of interactions in Outreach.
Location: Onsite in Manila, Philippines
Company
SolarWinds enriches the lives of the people we serve—including our employees, customers, shareholders, partners, and communities.
What you will do
- Respond to inbound leads via phone, email, and live chat within minutes of their inquiry.
- Follow up with working leads in an automated sequence, managing call steps, and responding to inquiries.
- Maintain 100% accurate records of all interactions in Outreach.
- Set meetings for sales representatives across the world.
Requirements
- 1+ years of experience in inbound sales or lead development role.
- Exceptional English verbal and written communication skills (neutral accent often preferred).
- Familiarity with Outreach and Salesforce.
- High emotional intelligence, self-organized, resilience to rejection, and a “hunter” mindset.
Culture & Benefits
- People-first company.
- Innovative, fast-paced environment.
- Collaborative and empathetic team.
- Focus on attitude, competency, and commitment.