TL;DR

Senior Partner Manager: Leading a team to build and grow long-term relationships with retail partners, from onboarding to optimization with an accent on shaping category direction and delivering strong commercial outcomes. Focus on expanding the online offering to include in-store opportunities and integrated retailer activations, and using data to guide strategy.

Location: Hybrid working, encouraging time in offices in Leicestershire or London, Holborn office. Fully remote working is not available.

Company

Blue Light Card makes heroes happy by focusing on their happiness, creating amazing experiences, delivering unrivalled discounts, innovative products, and world-class service.

What you will do

  • Lead and develop a team of Partner and Key Partner Managers, providing coaching and support.
  • Shape and evolve the category strategy for electricals, home & garden, subscriptions and gifting.
  • Develop and execute an omni-channel strategy, expanding the current online offering to include in-store opportunities and integrated retailer activations.
  • Support the team in developing strategic plans for key partners, including delivering retail media strategies and using performance reporting and data analysis to optimise results.
  • Identify and secure new partner opportunities that strengthen the category offering and enhance the value available to members.
  • Collaborate closely with stakeholders across Commercial, Marketing, CRM, Product and Finance to deliver joined-up partner strategies and high-impact campaigns.

Requirements

  • Strong experience in partnership or account management within a retail, marketplace, ecommerce, affiliate or tech environment.
  • Experience managing and mentoring team members, with the ability to support development and build a high-performing, collaborative team culture.
  • Strong commercial judgement, with confidence leading negotiations and shaping mutually beneficial partnership agreements.
  • A strategic and progressive mindset, comfortable challenging the status quo and identifying new ways to strengthen partner performance and category growth.
  • High data literacy, comfortable using insights and performance metrics to guide strategy, influence direction and uncover new opportunities.
  • Excellent relationship-building skills, with the ability to engage and influence senior internal and external stakeholders.

Culture & Benefits

  • Hybrid working and flexible hours.
  • 25 days annual leave plus an additional day off for your birthday, and a buy and sell holiday scheme of up to 5 days.
  • Generous funded BUPA medical insurance covering pre-existing conditions.
  • Relaxed dress code and modern office space (games area, chill-out areas, book club, free drinks/snacks).
  • Strong learning and development culture and personal growth fund.