TL;DR
Program Manager (Education/L&D): Planning, coordinating, and executing end-to-end logistics for public and corporate learning programs with an accent on ensuring seamless delivery, high-quality participant experience, and operational excellence. Focus on building strong client relationships, managing program administration, and contributing to continuous improvement initiatives within an AI-enabled educational context.
Location: Hybrid in Singapore
Company
Korn Ferry is a global consulting firm that powers performance, unlocking potential in people and unleashing transformation across businesses by synchronizing strategy, operations, and talent.
What you will do
- Plan, coordinate, and execute end-to-end logistics for public and corporate learning programs, ensuring a smooth learner experience.
- Serve as the primary point of contact for participants, managing inquiries, registrations, and funding-related documentation.
- Build strong working relationships with corporate clients, trainers, and facilitators for a cohesive program experience.
- Maintain accurate program and participant records, oversee post-program activities, and monitor expenses.
- Participate in internal improvement initiatives and provide operational insights to enhance curriculum and systems.
Requirements
- Diploma or Degree in any discipline.
- Minimum 5 years’ experience in a professional services environment, program operations role, or a corporate client–facing function.
- Experience in the education, training, or adult learning sector.
- Strong verbal and written communication skills with confidence in professional settings.
- Highly IT-savvy, comfortable navigating digital platforms (LMS, CRM, TMS) and proficient in Microsoft Office.
- Excellent interpersonal skills, meticulous, organized, able to multitask, and prioritize effectively.
Nice to have
- Experience with SkillsFuture-funded programmes.
Culture & Benefits
- Work in a fast-paced, service-driven environment where professionalism and client experience are paramount.
- Opportunity to enhance your career and exceed your potential.
- Thrive in a collaborative, mission-driven team environment.
- Korn Ferry is an Equal Employment Opportunity Employer.
- Successful candidates will complete background checks as part of the recruitment process.
