TL;DR
Delivery Manager: Overseeing the end-to-end delivery of cross-functional software projects for multinational clients with an accent on scope control, resource planning, and process optimization. Focus on building effective stakeholder relationships, ensuring project milestones are met, and driving continuous improvement within agile delivery lifecycles.
Location: Must be based in Bulgaria (Remote)
Company
Ciklum is a custom product engineering company that supports both multinational organizations and scaling startups in solving complex business challenges through technology.
What you will do
- Coordinate project initiation, planning, and scope management throughout the delivery lifecycle.
- Manage team ramp-up, resourcing, and onboarding to ensure alignment with delivery requirements.
- Maintain and apply delivery best practices, including Scrum and Kanban methodologies, using established tools.
- Monitor and report project progress, financial health, risks, and blockers to internal and client stakeholders.
- Build and sustain strong working relationships with clients to ensure project success and service satisfaction.
- Identify opportunities for process improvement and contribute to organizational delivery standards.
Requirements
- 2–4 years of experience in IT project delivery, coordination, or team management
- Experience coordinating teams of up to 20 FTEs
- Strong understanding of Agile delivery lifecycles, specifically Scrum and Kanban
- Familiarity with contract types like SOW and MSA
- Intermediate (B2+) English proficiency is required
- Basic financial literacy including gross margin, rate cards, and budget forecasting
Culture & Benefits
- Regular performance-based salary reviews
- Access to a tailored education path including Udemy and professional certifications
- 25 paid days off (20 vacation days + 5 undocumented sick leave days)
- Comprehensive health insurance coverage
- 100% company-covered Multisport card
- Collaborative international culture with regular internal events and meetups