TL;DR
Delivery Solutions Architect (AI): Collaborating with sales and field engineering to accelerate adoption of the Databricks platform, ensuring customer success by guiding complex customers to maximize platform value and ROI. Focus on technical leadership, account strategy execution, and driving use cases from win to production.
Location: USCA
Salary: $219,100 — $301,300 USD
Company
Databricks is the data and AI company, empowering organizations to unify and democratize data, analytics, and AI with the Databricks Data Intelligence Platform.
What you will do
- Lead post-technical win technical account strategy and execution for Databricks use cases within strategic accounts.
- Act as the first point of contact for technical issues related to production/go-live status of agreed-upon use cases.
- Create and execute a plan to accelerate key use cases into production, coordinating with Professional Services.
- Navigate Databricks Product and Engineering teams for new product innovations, private previews, and upgrade needs.
- Develop and execute a plan covering all activities of customer-facing technical roles and teams.
- Provide internal and external updates with KPI reporting on usage and customer health.
Requirements
- 5+ years of experience in technical project/program delivery within Data and AI.
- Programming experience in Python, SQL, or Scala.
- Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting role.
- Understanding of solution architecture related to distributed data systems.
- Technical program or project management experience including stakeholder and resource management accountability.
- Ability to travel up to 30% when needed.
Culture & Benefits
- Comprehensive benefits and perks to meet the needs of all employees.
- Fostering a diverse and inclusive culture where everyone can excel.
- Hiring practices are inclusive and meet equal employment opportunity standards.