TL;DR
Associate Applications Engineer (Cybersecurity): Provide technical support and advisory to partners using N-able's cyber resilience platform with an accent on partner relationship management, technical problem-solving, and custom solution design. Focus on delivering complex onboarding, migrations, and implementations while advocating partner needs and enabling team upskilling.
Location: Dundee, United Kingdom with hybrid work model based on trust and flexibility
Company
N-able delivers an end-to-end cyber resilience platform blending AI-powered capabilities and flexible tech stacks to protect businesses against evolving cyberthreats.
What you will do
- Deliver low-friction technical support combining expertise, problem-solving, and communication
- Build and maintain trusted partner relationships by understanding their business and technology
- Provide technical guidance to maximize partner value from N-able solutions
- Lead advanced onboarding, migrations, and complex implementations with tailored solutions
- Identify opportunities for partners to leverage the platform for improved outcomes
- Act as technical advocate representing partner needs and support team upskilling
Requirements
- Location: Must be based in the United Kingdom
- Proficient in Windows OS, file structure, registry, and event logs
- Good knowledge of scripting, automation, networking, and virtualisation
- Excellent communication skills for consulting with partners
- Experience with VMware, ESXi, and Google Workspace is a plus
Culture & Benefits
- Medical, dental, and vision coverage
- Generous PTO and observed holidays
- 2 Paid Volunteer Days per year
- Employee Stock Purchase Program
- Custom learning experience through N-ablite Learning
- Hybrid working model based on trust and flexibility