TL;DR
Associate Software Engineer (Quality Assurance): Support quality assurance for CXone Studio platform components with an accent on manual and automated testing using AI-driven tools. Focus on learning modern testing practices, AI-assisted automation, and collaboration in a hybrid environment.
Location: Hybrid in Sandy, Utah, USA with office attendance 2 days a week
Company
NiCE is a global software corporation specializing in AI, cloud, and digital solutions, serving over 25,000 businesses including 85 Fortune 100 companies.
What you will do
- Collaborate with QA engineers and developers to test backend services in C#/.NET and frontend in Angular
- Perform manual, exploratory, and regression testing across multiple product areas
- Learn and write test automation using Playwright and AI-driven testing tools
- Create and maintain test cases and documentation, ensuring test coverage and requirements alignment
- Manage Jira tickets and participate in agile team processes
- Use AI tools like GitHub Copilot and Claude Code to enhance testing workflows
Requirements
- Must be a junior-level student in Computer Science or related field
- Knowledge of C#/.NET and experience with modern frontend frameworks (Angular)
- Ability to work hybrid in Sandy, Utah with 2 days onsite per week
- Strong attention to detail and ability to learn new technologies quickly
- Good communication skills and collaborative mindset
Nice to have
- Experience with automated testing tools like Playwright, Cypress, Selenium
- Familiarity with REST APIs and tools like Postman
- Experience with Git or GitHub
- Previous internship or project work in QA or automation
- Technical documentation skills
Culture & Benefits
- Flexible part-time schedule to accommodate academic commitments
- Hands-on mentorship from experienced QA engineers and developers
- Real-world experience testing enterprise-level applications
- Exposure to AI-assisted testing and automation