TL;DR
Senior Software Engineer (AI): Building tools to empower customers to create and optimize AI agents with an accent on eliminating manual engineering work and designing elegant abstractions. Focus on creating AI-powered self-serve functionality and building monitoring/analytics for agent improvement.
Location: San Francisco, On-site
Salary: $250,000 – $330,000 + Equity
Company
Decagon is a leading conversational AI platform empowering brands to deliver concierge customer experiences, backed by world-class investors.
What you will do
- Eliminate manual engineering by building self-serve functionality for agent configuration, training, and deployment.
- Create AI-powered tools enabling non-technical teams to manage sophisticated workflows without code.
- Design configuration abstractions balancing power and simplicity for diverse use cases.
- Build monitoring and analytics to surface actionable insights for agent improvement.
- Own features end-to-end, from technical architecture to deployment and iteration.
Requirements
- 4+ years building full-stack software products with strong product thinking.
- Proficient in TypeScript and/or Python, comfortable working across the entire stack.
- Experience translating complex technical capabilities into simple, usable interfaces.
- Track record of balancing technical excellence with pragmatic shipping.
Nice to have
- Experience building developer tools, APIs, platforms, or internal tools.
- Background with LLMs, prompt engineering, or AI agent systems.
- Familiarity with asynchronous programming and building scalable systems.
- Experience with observability, data visualization, or analytics products.
Culture & Benefits
- Medical, dental, and vision benefits.
- Take what you need vacation policy.
- Daily lunches, dinners, and snacks in the office.
- In-office company driven by shared commitment to excellence and velocity.