TL;DR
Head of Product Operations (Igaming): Build and scale the operational backbone of a B2B sportsbook platform, ensuring product scalability and integrity. Focus on configuration governance, rollout frameworks, systemic issue management, and retention enablement across clients.
Location: Remote or on-site in Riga, Budva, or Barcelona. Relocation to Latvia, Montenegro or Spain is possible.
Company
BETBY is a B2B sportsbook platform.
What you will do
- Design and build the Product Operations function, defining its scope and operating model.
- Establish clear RACI across Product, Trading, Support, CS, and Integrations.
- Own configuration standards across clients, brands, and regions.
- Design and implement rollout frameworks for new features.
- Act as escalation point for cross-functional product issues and build systemic issue tracking.
- Structure client-driven portfolio intake and align operational insights with product prioritization.
Requirements
- 7+ years in B2B technology.
- Strong experience with multi-client, configuration-heavy platforms.
- Experience building or scaling operational/product functions.
- iGaming / sportsbook experience strongly preferred.
- Experience operating in regulated markets.
- Proven cross-functional leadership at senior level.
Culture & Benefits
- Comprehensive Health Insurance Prioritizing your well-being with thorough health coverage
- Generous Paid Time Off Recharge with 20 paid vacation days, plus additional 6 days off to support you during any important family event or celebration
- Join a vibrant, international team passionate about excellence in product development
- Tailored language courses to help you excel in a multilingual work environment
- Embrace your adventurous side with fun team activities
- Welfare Program Feel secure with financial support available in critical situations