TL;DR
Project Manager (Fintech): Leading customer onboarding projects to ensure successful implementation of financial crime solutions with an accent on managing expectations and proactively resolving issues. Focus on building strong relationships with customers and internal teams to deliver high-quality results.
Location: Must be located in St. John’s or Toronto and work in a hybrid work environment at least 3 days a week in-office.
Company
Nasdaq is an equal opportunity employer.
What you will do
- Act as the primary point of contact for customers during onboarding projects.
- Plan, manage, and deliver onboarding projects by defining scope, milestones, and timelines.
- Partner with customers and internal teams to manage expectations and identify risks.
- Track project progress and communicate updates to customers and internal stakeholders.
- Collaborate with project managers and cross-functional teams to improve processes and delivery.
Requirements
- 3+ years of experience in a customer-facing role working with both internal and external stakeholders.
- Proven ability to manage multiple projects, priorities, and deadlines.
- Strong organizational and time-management skills.
- Clear, confident communicator who can work effectively with technical and operational teams.
- A customer-focused mindset with a passion for delivering high-quality results.
Nice to have
- Project management certification or formal training
- Experience in fintech, SaaS, or a regulated industry
- Familiarity working in fast‑growing, evolving environments
Culture & Benefits
- Hybrid work environment, subject to change, providing flexibility and accessibility.