TL;DR
Vip Sales Team Lead (B2b2c): Driving Tango’s global VIP strategy, growing VIP retention, lifetime value, and direct sales revenue. Focus on leading distributed VIP teams worldwide, designing infrastructure, protocols, and CRM methodologies to maximize long-term revenue from high-value customers.
Location: Remote
Company
Tango is a successful, market leader, a live-streaming Platform with 550+ million registered users.
What you will do
- Grow VIP retention, lifetime value, and direct sales.
- Develop new protocols and workflows for the VIP team.
- Maintain scalable customer lifecycle and sales processes to maximize revenue growth.
- Lead a team of VIP managers across the world and develop Tango’s loyalty program.
- Provide tailored and individual service to top customers.
- Implement VIP life-cycle communications at scale.
Requirements
- A bachelor’s degree.
- 8+ years experience in B2C VIP management and Sales.
- 3+ years experience at Hands-On manager level.
- Demonstrated experience in managing distributed, remote teams
- Mother tongue level English required, Arabic or any additional language is an advantage
- Knowledge of CRM systems, data structures, and reporting.
- Advanced technical skills, analytical thinking & attention to detail.
Culture & Benefits
- Culture of growth, learning, and success.
- Vigorous team of hard workers, creative brains, energizers, geeks, overachievers, and athletes.
- Pushing the limits to bring the app from “one of the top” to “the leader”.