TL;DR
Translation Project Scoping Coordinator: Owning the end-to-end scoping and quoting process, acting as a strategic liaison to the Project Management team. Focus on generating precise project quotes and calculating turnaround times, aligning technical specifications with client expectations.
Location: Remote
Company
Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences.
What you will do
- Generate precise project quotes and calculate turnaround times, aligning technical specifications with client expectations.
- Drive quote conversion by following up on proposals to meet and exceed target acceptance rates.
- Identify revenue opportunities and "add-on" business within existing accounts to support long-term retention.
- Provide consultative advice to clients on project optimization, balancing product quality with cost-efficiency.
- Serve as a cross-functional liaison, effectively conveying specific client requirements to Project Managers with clarity and technical precision.
- Achieve key performance indicators (KPIs) related to quoted volume, acceptance rates, and average project value.
Requirements
- Fluent in English, excellent oral and written communication, and comfortable speaking to clients at all levels, via phone or video call.
- Middle or higher-level vocational training in administration or university degree.
- 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields.
- Total Command of Microsoft Office.
Nice to have
- Knowledge of other language
- Master's Degree.
Culture & Benefits
- Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them.