TL;DR

Director of Delivery (AI): Owning and scaling the execution of complex AI data projects, ensuring operational excellence, flawless delivery, and client satisfaction. Focus on managing gross margin targets, driving continuous process improvement, and directing delivery teams while partnering with Business Development.

Location: Remote (Europe, USA)

Salary: USD 160,000–210,000 per year (for US candidates)

Company

Toloka is a startup that creates data to power GenAI models, working with Big Tech, AI startups, enterprises, and non-profit research organizations worldwide.

What you will do

  • Own and scale the execution of complex AI data project portfolios, ensuring on-time, high-quality outcomes and client satisfaction.
  • Manage gross margin targets across your project portfolio, optimizing delivery efficiency and resource allocation.
  • Partner closely with Business Development to scope new opportunities, structure proposals, and convert prospects into successful deliveries.
  • Direct delivery teams and project managers, providing hands-on support when situations require it.
  • Drive continuous improvement in delivery processes and develop new approaches to enhance execution quality.
  • Manage client relationships during project execution, ensuring smooth communication and addressing challenges.

Requirements

  • Deep understanding of AI and GenAI technologies, market trends, basic knowledge of statistics, ML, and data science.
  • Industry experience in tech, startups, or as a founder.
  • Background in STEM (Computer Science, Maths, Physics).
  • Strong consulting toolkit, with at least two years in top-3 consultancy reaching Engagement Manager or equivalent.

Nice to have

  • Experience with Robotics, RL Gyms, or off-the-shelf datasets.

Culture & Benefits

  • Remote-first and globally distributed team with members in the USA, UK, the Netherlands, Israel, Czech Republic, and Serbia.
  • Experience a dynamic scale-up environment alongside a team of ex-Google, McKinsey, QuantumBlack, and Bain professionals.
  • Compensation is benchmarked to local market rates and varies by location.
  • Comprehensive benefits package will be shared during the hiring process.