TL;DR

Senior Inside Sales Representative - Account Manager (Healthcare IT): Expanding the use of Clinical Effectiveness solutions for healthcare institutions within an assigned territory with an accent on owning the entire sales cycle, retention and growth of existing customers, and acquisition of new customers. Focus on identifying and building relationships with key stakeholders, conducting customer needs assessments, and executing contract renewals.

Location: Hybrid (8 days/month) in USA - Waltham, MA or USA - Chicago, IL.

Salary: $48,000.00 - $81,050.00 USD

Company

Wolters Kluwer is a global information services company offering a wide variety of competitive benefits and programs.

What you will do

  • Coordinate closely with Overlay Teams to identify target opportunities and stakeholders.
  • Facilitate outreach, collect background information, and conduct customer needs assessments.
  • Communicate product value propositions, customize solutions, and develop implementation scopes.
  • Execute collaborative active selling functions, including contract creation, terms development, and negotiation.
  • Manage customer accounts, review utilization, provide ad-hoc support, and route issues.
  • Identify and close cross-sell and up-sell opportunities, and execute contract renewals.

Requirements

  • College degree or equivalent work experience.
  • 3+ years of prior work experience, preferably in a similar inside sales position.
  • Demonstrated ability to build relationships with and present to key decision-makers, especially within hospitals and health systems.
  • Excellent account management skills and ability to manage external and internal business priorities.
  • Ability to demonstrate and communicate value of sophisticated and complex products/technologies.
  • Highly motivated, with proven ability to over-achieve individual and team based targets.
  • Must be based in the USA and able to work hybrid (8 days/month) in Waltham, MA or Chicago, IL.

Culture & Benefits

  • Competitive Medical, Dental, & Vision Plans.
  • 401(k), FSA/HSA, and Commuter Benefits.
  • Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave.
  • Opportunity for 10% - 25% travel for occasional customer and team meetings.
  • Hiring process values authenticity; prohibits AI tools and virtual backgrounds.