TL;DR
Account Executive (CX): Leading enterprise-level sales for customer experience software with an accent on complex deal cycles and strategic partnerships. Focus on navigating organizational structures to drive large-scale CX workforce transformation and securing C-suite buy-in.
Salary: $106,250 – $131,250 USD
Company
Freshworks provides simple, powerful, and intuitive software solutions that help over 72,000 organizations create exceptional customer and employee experiences.
What you will do
- Design and deliver customized solutions that align with the strategic priorities of global enterprise organizations.
- Manage complex sales cycles by navigating organizational structures and securing buy-in from C-suite executives.
- Craft tailored proposals leveraging deep expertise in CX workforce transformation and enterprise-grade solutions.
- Lead relationship management for CX personas and identify new paths for account growth.
- Build long-term trusted partnerships with global stakeholders to support CX transformation.
- Strategically manage a high-value pipeline to ensure consistent progress toward closing significant deals.
Requirements
- 5-7 years of demonstrated success in enterprise sales and closing large, complex deals.
- Deep understanding of the customer experience landscape and support software ecosystems.
- Proven ability to sell complex software to diverse technical and business audiences.
- Experience managing custom solution sales processes.
- Strong strategic thinking, organizational skills, and ability to influence at executive levels.
Culture & Benefits
- Comprehensive medical, dental, vision, disability, and life insurance options.
- Equity and Employee Stock Purchase Plan (ESPP) programs.
- Flexible PTO and wellness benefit programs.
- Supportive parental and adoption leave policies.
- Commitment to an inclusive workplace culture that welcomes diverse backgrounds.