TL;DR

Payment Operations Project Manager (Fintech): Leading the operational coordination of an embedded payments business with an accent on cross-functional planning, tracking, and execution for payment initiatives. Focus on ensuring seamless collaboration between Finance, R&D, and GTM teams and delivering a smooth payments experience for users.

Location: Hybrid position in South Jordan, Utah (M, W, F in-office).

Company

Canopy is a fast-growing SaaS company building simple, efficient software for accounting firms.

What you will do

  • Lead the smooth, on-time delivery of payment-related projects with clear ownership and accountability.
  • Develop and maintain detailed project plans, including timelines, deliverables, and milestones.
  • Manage internal and vendor meetings, track action items, and drive clear communication across teams.
  • Identify and mitigate project risks and establish governance frameworks, including executive reporting.
  • Manage escalations, dependencies, and blockers with payment providers and other vendors.
  • Drive operational readiness for new payment products/features and create process documentation.

Requirements

  • 3+ years of project management experience, preferably in SaaS, fintech, or payments.
  • Proven ability to manage complex, cross-functional projects with GTM, R&D, and Finance teams.
  • Strong proficiency in project management tools (Asana, Jira, Monday.com).
  • Demonstrated ability to leverage AI tools (e.g., ChatGPT, Gemini, Notion AI) to enhance productivity.
  • Exceptional organizational, communication, and stakeholder management skills.
  • Analytical mindset with the ability to identify risks, navigate ambiguity, and drive resolution.

Nice to have

  • Experience working with payment processors (e.g., Stripe, Adyen, Worldpay).
  • Familiarity with SaaS business models.
  • PMP or Agile certification.

Culture & Benefits

  • Flexible Paid Time Off, plus 10 company holidays.
  • Health Benefits, including Medical, Dental, Vision, and an HSA Match.
  • 401(k) with 100% match up to 3% of your contribution (immediate eligibility and 100% vesting).
  • Mental Health support through Impact Suite & Employee Assistance Program (EAP).
  • Paid New Parent Leave & Birthing Parent Leave.
  • Supplemental Benefits, including company-paid Basic Life & AD&D insurance and disability coverage.

Hiring process

  • Application review.
  • 20-minute phone call with the People Team.
  • 45-60-minute video or in-person interview with the Hiring Manager.
  • 1-3 additional rounds of interviews depending on the role.
  • Final Interview.