TL;DR

Implementation Manager (Ecommerce): Leading technical integrations and enhancements to improve international merchant offerings and strengthen relationships with merchants and consumers with an accent on API integrations and go-to-market acceleration. Focus on simplifying complex integrations, managing cross-functional collaboration, and leveraging data to optimize processes.

Location: Office-first position based in Stockholm, Sweden, with flexibility to travel internationally when required. Hybrid setup with flexible working hours.

Company

Instabee is a commercially-minded, tech-savvy company operating in the highly competitive international delivery space.

What you will do

  • Own the full onboarding and integration lifecycle for new international merchants, ensuring an excellent launch experience.
  • Drive strategic partnerships with commercial teams to accelerate go-to-market timelines.
  • Manage cross-functional collaboration with tech, product, and operations to simplify complex integrations and solve challenges in real time.
  • Analyze integration and performance data to identify improvement areas and proactively strengthen international processes.
  • Provide strategic input to commercial negotiations with technical and product insights.
  • Build and maintain strong relationships with international merchants, acting as a trusted long-term partner.

Requirements

  • University degree in business, engineering, or a related field.
  • 4–6 years of experience in e-commerce or logistics, with a proven track record in implementation, technical account management, or commercial excellence.
  • Strong understanding of API integrations (hands-on experience with Postman or similar tools required).
  • Demonstrated experience working with international merchants or cross-border commercial setups.
  • Excellent communication and presentation skills in English; additional European languages are an advantage.
  • Commercial mindset with a proven track record of shortening time-to-market and improving onboarding processes.
  • Experience managing projects and stakeholders in a technical or commercial context.
  • Must be based in Stockholm, Sweden (office-first position).

Culture & Benefits

  • Modern and newly renovated office in Stockholm with a 360-degree view.
  • Puppy-friendly workplace with a dedicated floor for pets.
  • Fun and games amenities including ping pong, shuffleboard, foosball, and a karaoke room.
  • Parental pay for six months.
  • A day off on your birthday.
  • Flexible hours and a hybrid work setup.
  • Tech Breakfast Wednesdays and Tech Demos to stay updated on innovations.
  • Commitment to diversity and inclusion, valuing all perspectives and opinions.

Hiring process

  • The recruitment process includes background checks via Verifiera for review of previous public criminal records.