TL;DR

DevOps Engineer (Observability): Building and maintaining high-availability observability systems for complex service architectures with an accent on Prometheus, Grafana, and infrastructure-as-code automation. Focus on designing monitoring strategies, troubleshooting distributed environments, and performing root cause analysis for infrastructure and system incidents.

Location: Must be based in Brazil

Company

Encora is a global digital engineering and modernization partner providing specialized services in cloud, DevSecOps, and AI development for leading enterprises.

What you will do

  • Digest requirements from product and development teams to design high-availability monitoring systems.
  • Maintain infrastructure as code using Terraform, Helm, or Ansible.
  • Develop solution components in partnership with cross-functional development teams.
  • Analyze incidents and perform root cause analysis for infrastructure-level issues.
  • Participate in technical discussions with customer operations and development teams.
  • Follow Agile processes throughout all development phases.

Requirements

  • Must be based in Brazil.
  • Proficiency with observability tools like Prometheus, CheckMK, or Grafana.
  • Strong experience in scripting with Python, Shell, and Bash.
  • Hands-on experience with Terraform, Helm, or Ansible.
  • Knowledge of container technologies including Docker and Kubernetes.
  • Strong Linux environment skills and distributed systems troubleshooting.

Nice to have

  • Knowledge of SQL and NoSQL databases like InfluxDB.
  • Experience with CI/CD tools such as Jenkins and ArgoCD.
  • Familiarity with Git and RESTful API consumption.
  • Experience with GenAI tools like Amazon Q.

Culture & Benefits

  • Collaborative cross-functional work environment.
  • Exposure to cutting-edge cloud and observability technology.
  • Opportunity to work on diverse global projects.
  • Commitment to skills-based hiring and inclusivity.