TL;DR
Junior Technical Support Engineer L1 (Fintech): Monitoring system health and resolving service requests for a leading trading platform with an accent on ensuring system stability and operational efficiency. Focus on investigating and resolving technical issues and contributing to process and automation improvements.
Location: Hybrid in Warsaw, Poland or Sofia, Bulgaria
Company
Capital.com is a leading trading platform expanding globally with top-rated products and cutting-edge technology.
What you will do
- Monitor system health and ensure operational efficiency.
- Investigate and resolve service requests and technical issues.
- Contribute to process and automation improvements.
- Learn and grow in a hands-on, operations-focused role.
Requirements
- Comfortable with routine operational tasks.
- Motivated to improve systems through automation.
- Must be based in Warsaw, Poland or Sofia, Bulgaria for hybrid work.
Culture & Benefits
- Competitive salary, comprehensive health, and pension benefits.
- Emphasis on work-life harmony and generous time off.
- Employee referral program and volunteer days.
- Workation Wonderland offering 30 days to work remotely worldwide (some restrictions apply).