TL;DR
Customer Success Consultant (EdTech SaaS): Developing and executing go-to-market strategies and managing partner success to expand business within assigned regions with an accent on consultative selling, account growth, and partner retention. Focus on driving new business opportunities, overseeing partner onboarding, and influencing product evolution through strategic collaboration.
Location: Remote from New Jersey, or onsite in Pennsylvania or New York, United States
Salary: Competitive salary plus commission structure
Company
Harris Computer is a product company that focuses on acquiring and managing vertical market software businesses, serving customers in diverse industries, including EdTech.
What you will do
- Develop and execute go-to-market strategies to expand business within assigned regions.
- Drive new business opportunities through cold calling, networking, and industry events.
- Prepare compelling proposals, quotations, and RFP responses.
- Manage onboarding and implementation for new partners, ensuring successful rollout and adoption.
- Conduct periodic check-ins and goal reviews with partner leadership teams.
- Represent your product line on the Operations Council to identify trends and influence product evolution.
Requirements
- Experience: 3–5 years of proven success in EdTech SaaS sales and/or customer success.
- Strong consultative selling and solution-based approach.
- Expertise in relationship management and account growth strategies.
- Ability to deliver training and communicate effectively with educators and leaders.
- Proficiency in Salesforce CRM and Microsoft Office Suite.
- Education: Bachelor’s degree or equivalent experience.
Culture & Benefits
- Competitive salary plus commission structure.
- Comprehensive medical, dental, and vision coverage from day one.
- Employee stock ownership and 401K matching programs.
- Generous vacation and personal leave.
- Opportunities for career growth and creative expansion.