TL;DR
Senior UX Researcher (Medtech): Conducting UX research to inform the product experience for mental healthcare seekers, covering the entire product lifecycle from early discovery to post-launch measurement. Focus on collaborating with cross-functional teams and building UX research processes to scale capabilities responsibly and efficiently.
Location: Hybrid role based in New York City, with an expectation to be in office 2-3 days a week.
Salary: $150,000-$202,400
Company
Spring Health is on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it.
What you will do
- Design and implement research throughout the product lifecycle.
- Proactively collaborate with design, product, clinical, and commercial teams to define a research roadmap.
- Build on past research and evolve insights over time, driving impact by effectively communicating findings to cross-functional partners and stakeholders.
- Take ownership in defining the role of UX Research at Spring Health.
Requirements
- Bachelors, Masters, or PhD in Human-Computer Interaction, Information Science, Psychology, Cognitive Science, Anthropology, or related field, OR equivalent experience.
- 5+ years proven track record conducting UX Research with product teams.
- Expertise in qualitative and quantitative user research methodologies.
- Demonstrated ability to make measurable impact, turning insights into action.
- Experience with and enthusiasm around working on a cross-functional product development team.
Culture & Benefits
- Health, Dental, Vision benefits start on your first day at Spring.
- Employer sponsored 401(k) match of up to 2% for retirement planning.
- Competitive paid time off policies including vacation, sick leave and company holidays.
- Up to $1,000 Professional Development Reimbursement a year.
- $200 per year donation matching to support your favorite causes.