Client Solutions Associate Paris

TL;DR

Client Solutions Associate (Fintech): Building deep client relationships by developing client-focused processes and solutions, promoting high user adoption by implementing product-based workflows, and ensuring smooth user onboarding by providing necessary training. Focus on providing solutions using FactSet products, creating custom FactSet models, screens, and automated processes.

Location: Paris, FRA

Company

FactSet provides flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.

What you will do

• Partner with clients to understand their business and investment processes and provide solutions using FactSet products.
• Provide support for FactSet applications and create custom FactSet models, screens, and automated processes.
• Plan and lead product trainings in client offices and at training seminars.

Requirements

• Experience or desire to be client facing in a support role.
• Proficiency at learning and using new technology.
• Exceptional verbal and written communication skills.
• Fluency in both French and English (must have)
• Ability to build relationships and work on teams.
• Strong analytical and problem-solving abilities.
• Strong knowledge of Microsoft Office with Excel skills
• Currently enrolled in a M2 program, with diploma and university transcripts received no later than May 2026 or recent M2 graduates.

Culture & Benefits

• The opportunity to join a growing firm with a proven track record of success for over 40 years, made up of thoughtful, creative minds that value collaboration and welcome your new ideas to the table.
• A 6-month long foundational training program that equips you with a strong understanding of FactSet’s business and its clients, and facilitates a long-term career path with FactSet.
• As a member of our client-facing team, you’ll experience the autonomy and trust needed to make your mark, contribute to the success of our clients, and have a direct impact on FactSet’s business.
• Career progression planning and a focus on professional development, complete with dedicated time each month for online learning seminars, and networking.
• A social community dedicated to volunteerism, intramural sports, and team-building events
• Business resource groups designed to cultivate an inclusive environment for all