TL;DR
Bilingual Account Manager (Sales): Managing and growing partner accounts on the Fresha platform with an accent on revenue growth, retention, and partner engagement. Focus on building strong relationships, executing upsell strategies, and collaborating cross-functionally in a fast-paced SaaS environment.
Location: Remote (US), based in Los Angeles
Salary: $100,000 - $120,000 per year
Company
Fresha is a leading global marketplace platform for beauty and wellness, providing business software and financial technology solutions to over 130,000 businesses worldwide.
What you will do
- Collaborate with commercial, marketing, and product teams to ensure seamless partner experience.
- Meet KPIs on monetization, revenue growth, and retention by engaging and educating partners.
- Analyze reports and execute plans to upsell and increase revenue from existing accounts.
- Build meaningful relationships through face-to-face and video meetings with partners.
- Maintain consistent contact strategy to keep partners engaged and reduce churn.
Requirements
- Must have minimum 2 years of account management experience with proven revenue growth.
- Experience managing full sales cycle and selling into SMBs.
- Comfortable working in a fast-paced, changing environment.
- Fluency in English required; bilingual English and Spanish is a strong plus.
- Based in the United States, preferably Los Angeles, with remote work allowed.
Nice to have
- Experience selling multiple products simultaneously.
- Experience with CRM systems, especially Hubspot.
Culture & Benefits
- Inclusive workforce valuing diversity and equal opportunity.
- Supportive environment for accessibility needs during interview and employment.
- Remote work flexibility within the US.
Hiring process
- Initial 30-minute video call with Talent Team.
- 45-minute video interview with Head of Account Management.
- Final 60-75 minute video interview with Account Management Leadership team.
- Feedback provided within 2 to 3 weeks.