TL;DR

Forward Deployed Engineer (AI Engineering): Designing, developing, and deploying advanced AI Agentic Solutions that exhibit autonomous, proactive, and adaptive behaviors with an accent on AI/ML technologies, integration, and solution architecture. Focus on the ability to collaborate across multidisciplinary teams, translate complex technical concepts, and prioritize exceptional customer service.

Location: London, United Kingdom

Company

Workato helps businesses globally streamline operations by connecting data, processes, applications, and experiences through its AI-powered platform.

What you will do

  • Implement agent-based AI solutions using the Workato Agentic AI platform.
  • Develop advanced prompting, memory management, and behavior-planning techniques to enable LLMs and agents to reliably author and execute complex workflows.
  • Monitor and improve AI system performance, ensuring efficiency and reliability.
  • Work closely with customers to understand use cases and deliver tailored, scalable agentic AI and RAG-based solutions.
  • Integrate AI workflows into existing IT frameworks, ensuring smooth and seamless deployment.
  • Contribute to internal process improvements and promote knowledge sharing by adding to Workato’s knowledge base.

Requirements

  • BTech/BE or higher technical education in Computer Science, Artificial Intelligence, Machine Learning, or a related field.
  • A total of 4+ years of relevant experience in design, development, and implementation.
  • Proven experience in AI engineering, with a focus on agent-based systems.
  • Demonstrated ability to design and implement scalable AI-driven workflows that enhance IT operations.
  • Knowledge of implementing integration projects is essential.
  • Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience.

Nice to have

  • Hands-on experience with any of the following: Java, Python, or Ruby.
  • Experience working with integration platforms such as TIBCO, Dell Boomi, MuleSoft, or other integration/automation tools.
  • Experience with cloud technologies—iPaaS, SaaS applications, and cloud infrastructure.
  • Experience with in Workato.
  • Experience working with cloud business apps like Workday, NetSuite, Salesforce, ServiceNow, Marketo.

Culture & Benefits

  • Flexible, trust-oriented culture that empowers everyone to take full ownership of their roles.
  • Vibrant and dynamic work environment.
  • Focus on innovation and team players.
  • Emphasis on balancing productivity with self-care.