TL;DR
Field Engineer Lead (Embedded IoT Dev): Leading on-site fault triage and resolution of vehicle software and hardware issues, ensuring fleet uptime. Focus on developing structured processes for fault diagnosis and maintaining safety compliance in a fast-paced environment.
Location: Leonberg, Germany
Company
Wayve is the leading developer of Embodied AI technology, creating advanced AI software and foundation models for autonomous vehicles.
What you will do
- Lead on-site fault triage and resolution for vehicle software and hardware issues to maintain fleet uptime.
- Develop and enforce structured processes for fault diagnosis, repair protocols, and operational workflows.
- Oversee and support field engineers, providing technical guidance and ensuring seamless collaboration across global teams.
- Ensure rapid response and resolution, meeting the 15-minute issue response and one-hour repair SLA.
- Manage global operational handovers, maintaining open communication and ensuring smooth transitions.
- Uphold strict safety and compliance standards for all fault triage, diagnosis, and repairs.
Requirements
- Lead a team of Field Engineers in triaging, troubleshooting, and resolving hardware, software, and automotive system issues.
- Take full ownership of the field engineering function within the location, ensuring operational excellence.
- Strong knowledge of vehicle diagnostics, fault triage, and repair processes.
- Skilled in process development, resource allocation, and workflow efficiency to meet SLAs.
- Excellent ability to coordinate with global teams and provide clear technical guidance.
- Fluent in German and English
Nice to have
- Background in Automotive, DevOps, or Infrastructure.
- Knowledge of ADAS and Autonomous Vehicle Technology.
- Experience in System Troubleshooting and Optimisation.
Culture & Benefits
- Committed to creating a diverse, fair, and respectful culture.
- Value diversity and embrace new perspectives.
- Foster an inclusive work environment.